Delivery Charges & Policy

 

We deliver within the UK using tracked services. All orders are shipped from our London warehouse. We reserve the right to turn off Expedited Delivery during peak periods.

Processing & Shipping

 

• Orders are processed and shipped Monday to Friday, excluding weekends and UK Bank Holidays.
• We aim to fulfill orders within 1 business day. Orders placed before 11am will be dispatched the same day.*
• Orders placed after 11am on Friday, or during the weekend, will be processed the following Monday.*
• Once processed, you'll receive a confirmation email with your tracking number. 

*During busy periods, processing may take up to 3 business days.

Shipping timeframes within the UK (excluding Northern Ireland and British Forces):

 

Please allow the following estimated delivery times after your order has been processed:

• Standard Delivery: 2-3 business days, including delivery on Saturday**
• Expedited Delivery: next business day, including delivery on Saturday**

**These timeframes are estimates and may vary due to factors beyond our control, such as carrier delays or bad weather. For any concerns, contact our team via the "Contact Us" page. Note that Expedited Delivery may not be available during peak periods.

UK Orders (excluding Northern Ireland and British Forces)

 

Shipping Method	Cost	Shipping Time***
Tracked Standard Shipping (Royal Mail 48 Tracked)	£3.99 (Free on orders over £30)	2-4 business days
Tracked Expedited Shipping (Fedex)	£5.99	Next business day (if ordered before 11am)

Northern Ireland, British Forces, Isle of Man

 

Shipping Method	Cost	Shipping Time***
Tracked Standard Shipping	£7.99	3-7 business days
Tracked Expedited Shipping	£11.99	1-3 business days

 

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or bad weather.

*** Most orders are typically processed in 1-3 business days not including weekends or holidays, shipping times are estimated and actual shipping time may vary.